Social media can be a great marketing tool for some business but other businesses may find it harder to get any benefit from. The types of businesses that get the best results from social media marketing are often those that put the most time and effort in to it. If you do some of the ….  Read More

Small businesses have to work even harder to get a piece of the pie. They need to get their name heard and their products or services recognised. Some larger businesses have marketing departments or outsource to a marketing company to manage it all for them but for smaller businesses you may need to do a ….  Read More

If you are a business owner then you will probably want to see it grow and grow over the years. It can be tricky for new businesses to build themselves up and often you need to invest a good amount of money in to marketing to get it off the ground. You may decide to ….  Read More

Whilst a customer service score or percentage based on a series of questions can be useful internally, it offers little in the way of benchmarking against your competitors as the scores are not directly comparable and the questions are of course subject to manipulation. To address that, you can instead use the Net Promoter Score ….  Read More

Many businesses go on about their days without really looking too much into customer feedback. They may not know why a customer hasn’t returned back to them or recommended them to a friend, and often it is not until a lot later on down the line they start to investigate what happens. Depending on what ….  Read More

When setting up a new business there are many things to consider. Firstly you need to decide which type of business you are looking to set up. You should consider points such as how much time can you afford to commit and how much money would you ideally like to earn from the business? It ….  Read More

Social media is a great marketing tool if used correctly and can quickly build up your brand. Many businesses use social media marketing across a wide range of industries and can often see an increase in their enquiries and sales either directly or indirectly. If you do not currently have social media set up for ….  Read More

Some people think that a mentor is unnecessary however they can actually be really useful if you use the time with your mentor effectively. You can find a business mentor either online or through an organised event or course. The business that your mentor is in doesn’t need to necessarily be similar to your business ….  Read More

Many businesses are opting to add videos to their websites as research has shown that this can really help improve conversions either from enquiries or sales. Videos are often favoured by viewers as they are able to view a product/service from all aspects and see it in action. It may be that you chose to ….  Read More